Privacy Policy

Burrows & Co. Electrics

Burrows & Co. Electrics is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website or engage our electrical services.

Information We Collect

We may collect personal information including your name, phone number, email address, property address, and details relating to electrical services you enquire about or request.

Personal information may be collected when you:

Contact us by phone, email, or text message
Submit a form through our website
Request a quote or book electrical services

Our website may also collect limited technical information such as IP address, browser type, and website usage data to help us improve website performance and user experience.

How We Use Personal Information

Personal information is used for purposes including:

Responding to enquiries and quote requests
Providing electrical services
Communicating with customers
Managing bookings, invoicing, and payments
Meeting legal, regulatory, and licensing obligations
Improving our services and website functionality

Disclosure of Information

We do not sell or rent personal information.

Personal information may be shared only where reasonably necessary with:

Suppliers or subcontractors involved in delivering services
Payment processors or invoicing platforms
Government or regulatory authorities where required by law

All third parties are required to handle personal information securely and in accordance with applicable privacy laws.

Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.

Personal information is retained only for as long as necessary to fulfil business, legal, or regulatory requirements.

Access & Correction

You may request access to, or correction of, your personal information by contacting us using the details below.

Cookies & Analytics

Our website may use cookies or similar technologies (such as analytics tools) to analyse website traffic and improve user experience. You can disable cookies through your browser settings if you prefer.

External Links

Our website may contain links to third-party websites. Burrows & Co. Electrics is not responsible for the privacy practices or content of external sites.

Updates to This Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Burrows & Co. Electrics
ABN: [insert ABN]
Electrical Contractor Licence: [insert EC number – WA]
Email: [insert email]
Phone: [insert phone number]